93 okay Privacy Policy — Your Data Is Completely Safe With Us

Here's a transparent overview of how we collect, store, and protect the information you share with us while using 93 okay.

Last Updated: January 2026
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SSL EncryptionAll data is secured
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Never sold to third partiesYour data belongs to you
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Full TransparencyNo hidden terms
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Right to rectificationSubmit a request at any time

How We Protect Your Privacy

At 93 okay, we use both technology and policy to protect every piece of your information.

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Encrypted Data Storage

All your personal and financial information is secured using AES-256 encryption — the same level of protection used by banks and government institutions.

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SSL/TLS Connection

Every connection you make with 93 okay is secured with SSL/TLS technology. The green padlock in your browser confirms your data is always protected.

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No Sale of Data to Third Parties

Your personal data is never sold to advertisers or third parties. Only the minimum information necessary to operate our services is used.

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Two-Factor Authentication (2FA)

To strengthen your account security, we offer two-step verification. Your identity is confirmed via a one-time OTP sent to your mobile at login.

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KYC Verification Policy

KYC (Know Your Customer) procedures are followed to secure financial transactions and protect your account from unauthorised access.

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Right to erasure

You may request deletion of your personal data at any time. Unless required by law, we will process your request within 30 days.

This Privacy Policy applies to the 93 okay website and all its services. By using 93 okay, you are considered to have agreed to this policy. Please read this document carefully.

1. Introduction

93 okay is a trusted online gaming and betting platform in Bangladesh. We believe every user should have full control over their personal information — which is why we've built a completely transparent privacy policy that clearly explains what data we collect, why we collect it, and how it's used.

This Privacy Policy is compliant with applicable data protection regulations in Bangladesh. At every stage — whether you're registering on our platform, playing games, or speaking with our customer support team — 93 okay is committed to protecting your data.

This policy is written in plain, straightforward language so every user in Bangladesh can fully understand it without any legal background. If you have questions, feel free to reach out to our support team directly.

2. Information We Collect

93 okay only collects information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy. Details are outlined below:

A. Information you provide directly:

  • Full name & date of birth (for age verification)
  • Mobile number & email address
  • National ID number (for KYC verification)
  • BKash/Nagad/Rocket number or bank account details
  • Messages and complaints submitted to customer support

B. Automatically Collected Information:

  • IP address and device type
  • Browser type and operating system
  • Time spent on the platform and pages visited
  • Login & logout time and date
  • Transaction history & gaming activity
Data Type Reason for Collection Mandatory?
Name & date of birth Identity & Age Verification Yes
Mobile Number OTP & Communications Yes
Email address Notifications & Support Yes
Payment Information Deposit & Withdrawal Yes
NID information KYC Verification Upon exceeding limits
IP & Device Security monitoring Automatic

3. How We Use Your Information

93 okay uses your data solely for the purposes listed below — it is never used for anything beyond these:

  • Account Management: To enable registration, login, and account security
  • Payment Processing: To process deposits and complete withdrawals
  • Fraud prevention: To detect and prevent suspicious activity
  • Customer support: To respond accurately to your complaints and enquiries
  • Legal Obligations: To meet the requirements of government regulatory authorities
  • Service Improvement: To improve the user experience
  • Promotional Communications: To send offers only with your consent
We never send marketing messages without your consent. You can opt out of promotional communications at any time by contacting our support team.

4. Data Retention & Period

Your data is stored on secure servers and accessible only to authorised personnel. Each type of data has a defined retention period:

  • Account Information: For the duration of active account + 5 years after closure
  • Transaction History: Up to 7 years as required by law
  • KYC Documents: 5 years after verification
  • Log Files: Up to 12 months
  • Customer Support Records: Up to 3 years from last contact

After the designated retention period, data is securely deleted or anonymized so that individuals can no longer be identified in any way.

5. Sharing Information with Third Parties

93 okay does not sell your data. However, limited information may be shared with third parties in certain specific circumstances:

Data Sharing Instances:

  • Payment Providers: Minimum information required to process bKash, Nagad, Rocket, or bank transactions
  • Legal Authorities: As required by court order or government investigation
  • Security Partners: Limited data shared with fraud detection services
  • Business Succession: In the event of a company merger or acquisition (with prior notice)
When sharing data with third parties, we contractually ensure they uphold the same level of privacy protection we do. They are not permitted to use your information for any purpose beyond our instructions.

6. Cookies Policy

The 93 okay website uses cookies — small text files stored in your browser that help improve your experience on the platform.

Types of cookies we use:

  • Essential Cookies: For login sessions and security — the platform cannot function without these
  • Functional cookies: To remember your preferences and settings
  • Analytics Cookies: To understand and improve how the platform is used

Cookies can be disabled from your browser settings, though some platform features may not function properly as a result. A cookie consent notice is displayed on your first visit to the site.

7. Your Rights

Under 93 okay's Privacy Policy, you have the following rights. Contact us at any time to exercise them:

8. Privacy of Minors

93 okay is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If a minor registers by mistake and this comes to our attention, the account is immediately closed and all associated data is deleted.

Parents are encouraged to enable parental controls on their children's devices. If you believe your child has created an account on this platform, please contact support@93okay.com immediately.

9. Security Measures

93 okay has implemented multiple layers of technical and organizational measures to protect your data:

  • Data stored with AES-256 encryption
  • Data transfer via HTTPS/TLS protocol
  • Regular security audits and vulnerability assessments
  • Restricted staff access with role-based permissions
  • 24/7 Security Monitoring
  • Data backup and disaster recovery planning
No one can guarantee 100% security on the internet. That's why we strongly recommend using a strong password, avoiding logging in on shared or other people's devices, and reporting anything suspicious to us right away.

10. Changes to the Privacy Policy

93 okay reserves the right to update this Privacy Policy at any time. For significant changes, advance notice will be sent to your registered email or mobile number. The "Last Updated" date at the top of the page will always reflect the current version.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact

For any questions, complaints, or requests to correct your information regarding our Privacy Policy, please contact us:

  • Email: support@93okay.com
  • Help Center: /help-center
  • Support Hours: 24 hours a day, 7 days a week
Your privacy is our highest priority. Thank you sincerely for placing your trust in 93 okay.

Your Data Rights at 93 okay

You should be in control of your own data — and 93 okay makes sure of it.

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Right to Access Your Data

If you'd like to know what data we hold about you, simply submit a request at any time. A complete list will be provided within 30 days.

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Right to rectification

If any of your information is incorrect or out of date, submit a correction request and our support team will update it promptly.

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Right to erasure

After account closure, you may request deletion of all data beyond what is required by legal obligation.

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Right to object to processing

You have every right to object to your data being used for marketing or analytical purposes.

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Right to data portability

You may request an export of your data in a readable format (CSV or JSON).

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Right to restriction of processing

You may request that use of your data be temporarily suspended while an investigation is ongoing.

Start Gaming on a Safe & Transparent Platform

Your privacy is fully protected at 93 okay. Register today and enjoy gaming with complete peace of mind.

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